View account details
Shows how to sign in to the Labelbox app to view your account, verify your current plan, and to manage your billing details.
To view account details and verify your current plan:
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Sign in to the Labelbox app.
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From the main menu, select Workplace Settings.
- When the Workspace settings view appears, select the Usage tab.
- Your current plan is displayed in the Org usage overview section.
- Scroll to the All Plans section for a list of available plans. Your current plan is highlighted.
Use the All plans section to:
- Review a summary of features and benefits for each plan. For a more detailed comparison, see Plans & pricing, which includes a calculator to help you find the most appropriate plan.
- Update account plan
- Manage billing details
The All plans section is not displayed for Enterprise plans. For help with an Enterprise plan, contact Sales.
If your current plan name includes “(legacy)”, your current plan has been retired. You’ll need to select a new plan to renew or otherwise change your plan benefits. Note that legacy plan upgrades can’t be rolled back; you cannot downgrade to a retired plan.
If you do not see a Billing tab, you might not be authorized to view billing details. Contact your administrator for help.
If you have a Free subscription, you can also open the Billing tab by selecting Upgrade plan from the Help menu.
View account usage
Organization admins can use the Usage tab of Workspace Settings to track LBU use across Catalog, Annotate, and Model.
LBU usage and other details are updated daily at midnight (00:00) UTC. The Usage tab reflects consumption and activity as of the last update. Activity performed today will appear after the next update.
If you don’t see a Usage tab on Workspace settings, verify that you have the appropriate permissions. Contact your administrator to learn more.
Data row usage
The Data row usage section shows the LBU usage per product and data modality.
Clicking through each line item will give you a clear breakdown of your LBU consumption per data modality.
Labeling service usage
The Boost usage section displays the usage and project billing rates for projects using labeling services.
Next steps
From here, you can:
- Manage your billing details, such as payment method and billing contact.
- Update your plan by upgrading to a new plan, downgrading, or removing your account.