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Boost Workforce

Employ a fully managed data labeling service offered by Labelbox.

Boost Workforce connects you with professional labelers to review and process large amounts of data for you quickly without the overhead of hiring.

There are two types of Boost Workforce services:

Boost Workforce

Boost Workforce is an on-demand service available to Enterprise plans. It connects you with labelers with specialized knowledge, such as medical experts, various languages, and other certified specialties.

Set up Boost Workforce

To add Boost Workforce to your projects:

  1. On the Labelbox app home page, click Request Boost.
  2. Select the project you’d like to upgrade to Boost or click + New boost project. If you choose to create a new project, complete the setup steps.
  3. On the Boost project setup window, click Add instructions to add labeling instructions for labelers. You can type directly into the editor or use the Add button to upload a file. Select Save when finished.

After saving the labeling instructions, you can see a tracker on the project overview page that display the labeling status. The initial status stage is Requested. Under this stage, you can edit your labeling instructions by clicking Edit instructions.

Once you are connected to Boost Workforce labelers for working on your projects, you can check their information and manage their access to your project with the following steps:

  1. On the project Overview, select Settings.
  2. Select Members, then select External workforce.

You can now view and manage your requested Boost Express labelers.

Boost Express

Boost Workforce Express is an add-on service for Stater plans that allows you to request up to 15 labelers to work on your data for each Annotate project.

Set up Boost Workforce Express

To use Boost Express, you need to:

  1. On the Annotate page, select the project that you want to request Boost Express labelers.
  2. On the project Overview, click Request Boost Express.
  3. If you haven't completed setting up your project, complete the setup steps.
  4. On the Boost project setup window, click Add instructions to add labeling instructions for labelers. You can type directly into the editor or use the Add button to upload a file. Select Save when finished.
  5. Back on the Boost project setup window, click complete payment to select the ideal team size for your labeling needs.
  6. On the Checkout screen, set Qty to the number of people you want in your team. The minimum team size is one (1) person for one week (40 hours). You can select up to fifteen team members. If you need a larger team, contact Sales. To determine an appropriate team size:
    1. Calculate the total number of hours of work required to perform your work.
    2. Divide that value by 40, rounding up.
  7. Click Pay to continue. Note that ongoing projects require additional payments as each payment is consumed. You can adjust team size when renewing payments.

When your payment is completed and confirmed, you can see a tracker on the project overview page that display the labeling status. The initial status stage is Requested. Under this stage, you can edit your labeling instructions by clicking Edit instructions.

Once you are connected to Boost Workforce labelers for working on your projects, you can check their information and manage their access to your project with the following steps:

  1. On the project Overview, select Settings.
  2. Select Members, then select External workforce.

You can now view and manage your requested Boost Express labelers.

Security and privacy

Labelbox is committed to ensuring the security and privacy of your data, which involves rigorous security measures and strict privacy protocols to protect sensitive information.

Workforce partner security

Data protection is a top priority for Labelbox. To ensure the most qualified partnerships, our Workforce and Business Process Outsourcing (BPO) vendors undergo a detailed security review regarding the security practices they have implemented. Our partners comply with a wide range of industry compliance standards including ISO 27001, SOC 2, HIPAA, and GDPR.

Notably, all Labelbox workforce partners have thorough role-based access controls (RBAC), ethical business practices policies (including fair wage), and data transfer policies to keep customer data safe and secure. In addition, all partners ensure that their employees strictly follow physical access controls that include, but are not limited to, secure on-premise entry protocols, clean desk protocol, and prohibiting the use of mobile phones in the production environment.

Labelbox does not consider partnerships with companies that do not adhere to the robust security, privacy, and ethical practices of Labelbox.

Data Privacy in Labelbox Workforce Services

In projects utilizing Labelbox workforce services, both BPO service providers and our Workforce members shall not see any personally identifiable information (PII) of customers that can identify an individual or the Organization they are a part of.

  • For Labelbox Workforce: They cannot see emails, user names, project names, descriptions, tags, and organization names for the projects they work on.
  • For Customers: They cannot see the emails and user names of the BPO members working on their projects.

These privacy settings are automatically applied to all relevant projects to protect sensitive information. For example, on the Performance Dashboard, emails are obfuscated on both sides to prevent Workforce and Customers from identifying each other. For instance, an email like [email protected] would be turned into something like [email protected].

Updated 2 days ago